Find out how we support our customers
Gain much more than a device
Purchasing the device is just the beginning.
Along with your Orbitvu, you get an installation service, dedicated training, and after-sales support - a real person to help you with any questions or problems. Also, you have a dedicated support site that provides online access to manuals, guides, video tutorials, and frequently asked questions.
Our products are covered by a one-year warranty with the possibility of extending it to 3 years. In addition, we guarantee the availability of spare parts for min. 5 years after the sale of the last product.
Swift configuration
When you receive your device, we'll
make sure it’s properly installed and configured.
Assisted onboarding
We’ll walk you through the onboarding
process and offer personal training
(online or at your office).
Comprehensive support
Whenever you need any help or
guidance, our support team will
always be there for you.
Know-how
You will get unlimited access to our
online tutorials and other product
photography materials.
Orbitvu products change
with your business
Our strongest link is our powerful software. Developed in-house and based on our many years of experience, it adapts to changing business needs.
Our goal is to release three major versions of the software each year, each of which will bring new features and make your Orbitvu product grow.
We build strong partnerships
We put customers at the heart of our business. Whether it's just the beginning of our cooperation or after years of working together, our Customer Success teams are always available for consultation and support.
Would you like to contact them?
We provide our customers with
ongoing tech support
Orbitvu's Tech Support Platform enables our customers to manage,
publish, and share their content with ease.
If any issue occurs, it can easily be solved remotely.
Learn more about
the benefits of Orbitvu automated photography solutions
How it works
Discover how our software-controlled devices automate and streamline visual content production.
Case studies
Read the inspiring customer stories of how our solutions helped their businesses thrive.