Orbitvu Care

We believe in building strong long-term relationships with our customers and are there to help them not only upgrade their equipment but most of all to make sure they can make the most of it and strongly impact their business

Find out how we
support our customers

Gain much more than a device

Purchasing the device is just the beginning.

Along with your Orbitvu, you get an installation service, dedicated training, and after-sales support - a real person to help you with any questions or problems. Also, you have a dedicated support site that provides online access to manuals, guides, video tutorials, and frequently asked questions.

Our products are covered by a one-year warranty with the possibility of extending it to 3 years. In addition, we guarantee the availability of spare parts for min. 5 years after the sale of the last product.

Swift configuration
When you receive your device, we'll make sure it’s properly installed and configured.
Assisted onboarding
We’ll walk you through the onboarding process and offer personal training (online or at your office).
Comprehensive support
Whenever you need any help or guidance, our support team will always be there for you.
Know-how
You will get unlimited access to our online tutorials and other product photography materials.

Orbitvu products change with
your business

Our strongest link is our powerful software. Developed in-house and based on our many years of experience, it adapts to changing business needs.

Our goal is to release three major versions of the software each year, each of which will bring new features and make your Orbitvu product grow.

Learn more about our software

We build strong partnerships

We put customers at the heart of our business. Whether it's just the beginning of our cooperation or after years of working together, our Customer Success teams are always available for consultation and support.

Would you like to contact them?

Connect with us here

We provide our customers with ongoing tech support

Orbitvu's Tech Support Platform enables our customers to manage, publish, and share their content with ease.
If any issue occurs, it can easily be solved remotely.